Nick Genov

OverviewWhen viewing jobs in Jobs > Summary View, you may notice that some jobs appear in bold text. This article explains what that formatting means and how it can help you manage your schedule.Wh...

Overview When an operator has not clocked in for a scheduled job, an automated escalation process is triggered to prompt acknowledgement and, if needed, notify the appropriate company contact. Thi...

Overview When an operator has not clocked in for a scheduled job, an automated escalation process is triggered to prompt acknowledgement and, if needed, notify the appropriate company contact. Thi...

OverviewRapid ERP allows you to add alphabetic or alphanumeric prefixes to invoice numbers. The prefix is configured at the company level and is automatically applied to all invoices generated ther...

We understand that location tracking can raise questions. This article explains exactly how Rapid On The GO! uses location services, why they’re needed, and the steps we take to ensure your privacy...

Does the Rapid On The GO! app track me all the time?No. Rapid On The GO! only collects location information during specific work‑related actions in the app, or when optional background tracking is ...

Rapid On The GO! is the mobile app from RapidWorks, available on both Android and iOS devices. Follow the steps below to install the app and log in for the first time. 1. Installing Rapid On The ...

OverviewOnce an accounting period has been finalized and reconciled, it is good practice to prevent changes to existing transactions or entering new backdated transactions to avoid introducing mist...

The easiest way to communicate with all or multiple Rapid On The GO! users is to send them a GO! message. The GO! message displays in the mobile app and the Rapid On The GO! users can respond to it...

OverviewUsers can print detailed invoice reports for a selected customer or jobsite for a specific time range.BenefitsThe report can then be printed, emailed to customers or used for internal analy...