Customize Rapid on the Go (ROTG) Job Ticket Fields

On The GO! Job Ticket and Time Sheet Advanced Configuration

Overview

Dispatchers can enable/disable the information fields, which the Operators can see in Rapid On The GO! application and more precisely in the Ticket and the Time Sheet tabs of a job.

The visibility changes are made in Rapid ERP and in addition, the dispatchers can change the names and re-order the fields.

Specifics

Job Ticket fields availability

• Go to Company - My Company.
• Open the On The GO! Settings, scroll down to find the Job Ticket Settings and click on Advanced.

In the Job Ticket Advanced Configuration window, you can change several things.

• Re-order the fields by clicking on the up/down arrows in front of the fields.
• Change the names of the fields - just click once on the field name and type.
• Required: Set the field as required or not.
• Disabled: Enable/Disable the field.
• Hidden: Show/Hide the field.
• Edit: Allow editing after initial input.
• Lock: Lock input and disallow editing after job ticket transmission.

For example, to allow an operator to revisit an already signed checklist and make changes to it, the 'Edit' field will need to be checked for the Checklist item in the Job Ticket Advanced Configuration screen. Similarly, to lock the checklist and prevent the operator from making changes to it after job ticket transmission, the 'Lock' field for the Checklist item needs to be checked.

Time Sheet fields availability

You can also change the fields availability of the Time Sheet tab in the mobile application.

• Go to Company - My Company.
• Open the On The GO! Settings, scroll down to find the Other Settings and click on Advanced.

• The same changes can be made as in the Job Ticket settings.