Nick Genov

The ability to cancel a scheduled job from the Scheduling tab in our Rapid On The GO! mobile app requires users to have both Jobs > Delete, and ROTG - Jobs > Delete permissions in their User Profil...

Topics covered:QuickBooks integration updateReportsEmployee status scheduling.

Job Ticket CustomizationCustomize ROTG job tickets directly from ERP •Configure clock-in and clock-out comments for ROTG from ERPTimesheetsSet up and edit timesheets within ERP •Complete timesheets...

During this session, we covered:Dynamic Lists & Group Messaging​Create distribution lists to easily send text and email notifications​Quickly communication with teams, operators, customers, or spec...

Ban AssignmentsEasily configure settings to prevent specific employees from being scheduled on certain customers or jobsDesignate equipment as “inoperable” on an employee’s profile to ensure team m...

Communication Templates​SMS Templates: Customize text messages for customer confirmations andinternal job updates​Email Templates: Personalize emails for invoices, statements, and job tickets​Payro...

Mobile Scheduling with Rapid On-The-Go!: Learn how to easily schedule, update, and manage jobs directly from the field using Rapid On-The-Go! (ROTG)Job Checklists & Task Management: Explore how to ...

During this session, we explored several powerful features to help streamline your operations:Edit Pricing Schemes​: Update existing pricing schemes, archive outdated ones, and create new pricing​....

During this session, we explored several powerful features to help streamline your operations:“Select All + Right-click: This function allows you to simplify job booking and notifications. Dispatch...

During this session, we explored several powerful features to help streamline your operations:Dispatch Grid Job Grouping – Organize your jobs by rounds, size, or other criteria by simply dragging c...