Nick Genov

OverviewWhen viewing jobs in Jobs > Summary View, you may notice that some jobs appear in bold text. This article explains what that formatting means and how it can help you manage your schedule.Wh...

Job Ticket CustomizationCustomize ROTG job tickets directly from ERP •Configure clock-in and clock-out comments for ROTG from ERPTimesheetsSet up and edit timesheets within ERP •Complete timesheets...

OverviewRapid ERP allows you to add alphabetic or alphanumeric prefixes to invoice numbers. The prefix is configured at the company level and is automatically applied to all invoices generated ther...

We understand that location tracking can raise questions. This article explains exactly how Rapid On The GO! uses location services, why they’re needed, and the steps we take to ensure your privacy...

Does the Rapid On The GO! app track me all the time?No. Rapid On The GO! only collects location information during specific work‑related actions in the app, or when optional background tracking is ...

During this session, we covered:Dynamic Lists & Group Messaging​Create distribution lists to easily send text and email notifications​Quickly communication with teams, operators, customers, or spec...

Rapid On The GO! is the mobile app from RapidWorks, available on both Android and iOS devices. Follow the steps below to install the app and log in for the first time. 1. Installing Rapid On The ...

Ban AssignmentsEasily configure settings to prevent specific employees from being scheduled on certain customers or jobsDesignate equipment as “inoperable” on an employee’s profile to ensure team m...

Communication Templates​SMS Templates: Customize text messages for customer confirmations andinternal job updates​Email Templates: Personalize emails for invoices, statements, and job tickets​Payro...

Mobile Scheduling with Rapid On-The-Go!: Learn how to easily schedule, update, and manage jobs directly from the field using Rapid On-The-Go! (ROTG)Job Checklists & Task Management: Explore how to ...