Jim Hammel

There are two main ways in which you are can assign operators and equipment to a job. The first way is to open the job you wish to assign the resources to. Assign Resources from Job Screen (First M...

New Feature to track changes to employee recordsHow does this feature work?You are now able to track changes made to an employee record, including who and when made the change and what type of chan...

Set a start and end date of the payroll period.The interval, which you set here (week, month or other), will be set automatically for the next period, after you closed this one. You can change it i...

There are two methods how you can cancel a job  Cancel a Job from Dispatch Central grid Right-click on the job row from Dispatch Central. Select the last option Cancel Selected Job. In the Job Ca...

OverviewA user with the appropriate rights can set different "Out of Office" reasons for Operators. There are two pre-defined ones – "On Call" and "Vacation". The user can also define custom ones, ...

This procedure is done to generate all clock-in/clock-out times, payroll tasks times and other data needed for the Payroll functionalities. Do this generation every time when you have changed or ap...

There are a number of different features that allow you to customize your Dispatch Central to make it look the way you would like. Re-arrange the columns You can drag and drop columns around the di...

If you need to ban a customer from a specific customer or jobsite, here are the steps to follow:- Go to Human Resources > Employee and double click on the operator you would like to ban:2. Next, se...

If there is missing or incorrect information in the job tickets, and therefore in the payroll times, Rapid ERP creates ‘Discrepancies.’ Some discrepancies can be ignored, but most must be corrected...

There are many different icons and color coding in Rapid ERP that helps you identify different meanings throughout the program. Below is a list and image references of all color coding. Bold text...