Jim Hammel

Here is how you need to handle a returned check or if you are refunding a credit card charge.1.)  Unapply the payment (or if you are doing a partial return on a credit card adjust the entry so that...

From Assets / LocationsRight click anywhere within the left hand grid.Select “Add Location”Enter in the Location NameEnter in Custom 3 letter IDTab through and add in all additional information. Pl...

Navigate to Assets /  MaintenanceSelect the "Future / Preventative Maintenance" Tab at the bottomRight click and select Add New Maintenance.Begin to fill out the maintenance information.Select the ...

When you need to view DVIR reports already submitted by operators, for example in order to make them available to your mechanic or for internal reporting purposes, you need to follow these steps:1....

Navigate to Assets / MaintenanceFind the Maintenance record you want to complete and double click to open it up.Check the Completed Box   And enter the start date and time and the completed date an...

Navigate to Assets and then select Maintenance.You will open up to the tab called "Current Maintenance Jobs"Right click in the grid under "Current Maintenance" and select "Add New Maintenance" A ne...

From Assets / FleetRight click anywhere within the left hand gride and select “Add New Equipment”Tab through the fields entering all information. **The minimum required information is ID, Manufactu...

From Assets select Fleet.In the left hand side of the screen select the unit that you want to remove the operator from.On the bottom right make sure you are on the Crew Assignment tab.Once you are ...

Timeline View: Ability to customize the timeline view with desired fieldsYou can now customize what information you want displayed in the individual tiles in Timeline view.How does this feature wor...

Choose and remember a default dispatch location per user for new jobsOverviewThe Dispatcher can change and save the default location, so it will be first choice every time when a new job is added.K...