Jim Hammel

This manual will cover all aspects required to use Rapid ERP for dispatching your equipment and operators. The goal of learning this manual should be to become an efficient and effective dispatcher...

Overview RSR simplifies customer service requests by providing a platform for customers to submit their service needs. Once you accept the job, customers can effortlessly track the progress of the...

This manual covers the basic functionalities of the Payroll module in Rapid ERP.In this manual you can find information about:Add New Pay PeriodEdit Payroll PeriodGenerate PayrollExport the Payroll...

New Job From the Welcome screen navigate to the Jobs panel and click Dispatch from the tool bar on the top of the application. Pick a date. Right click on the data grid to bring up the context...

New period is created only the first time you start to use the Payroll module. After that, every time you close a period Rapid ERP will automatically create a new period with the same time interval...

There are two main ways in which you are can assign operators and equipment to a job. The first way is to open the job you wish to assign the resources to. Assign Resources from Job Screen (First M...

New Feature to track changes to employee recordsHow does this feature work?You are now able to track changes made to an employee record, including who and when made the change and what type of chan...

Set a start and end date of the payroll period.The interval, which you set here (week, month or other), will be set automatically for the next period, after you closed this one. You can change it i...

There are two methods how you can cancel a job  Cancel a Job from Dispatch Central grid Right-click on the job row from Dispatch Central. Select the last option Cancel Selected Job. In the Job Ca...

OverviewA user with the appropriate rights can set different "Out of Office" reasons for Operators. There are two pre-defined ones – "On Call" and "Vacation". The user can also define custom ones, ...