Jim Hammel
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Articles
Recent activity by Jim Hammel-
How To Add a New Maintenance to be performed
Navigate to Assets and then select Maintenance.You will open up to the tab called "Current Maintenance Jobs"Right click in the grid under "Current Maintenance" and select "Add New Maintenance" A ne...
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Adding Equipment / Pumps
From Assets / FleetRight click anywhere within the left hand gride and select “Add New Equipment”Tab through the fields entering all information. **The minimum required information is ID, Manufactu...
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Removing An Assigned Operator From Equipment
From Assets select Fleet.In the left hand side of the screen select the unit that you want to remove the operator from.On the bottom right make sure you are on the Crew Assignment tab.Once you are ...
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Customize Tiles in Timeline View
Timeline View: Ability to customize the timeline view with desired fieldsYou can now customize what information you want displayed in the individual tiles in Timeline view.How does this feature wor...
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Setting Default Dispatch Location
Choose and remember a default dispatch location per user for new jobsOverviewThe Dispatcher can change and save the default location, so it will be first choice every time when a new job is added.K...
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Custom Time Zones for Jobs / Working in Multiple Time Zones
Dispatcher Time ZoneOverviewAn option is added, which allows the Dispatcher to select different time zone than the one set by default. Until now different Job times were always based on the time zo...
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Confirming Multiple Jobs
Confirm Multiple Jobs at the Same TimeOverviewSet Job Status Confirmed and Set Job Status Confirmed w/ Dialog commands are available for more than one job.Key BenefitsThe user can set the job statu...
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GPS Coordinates for a jobsite
Enter/edit GPS coordinates for a jobsiteOverviewThe user can enter manually Longitude and Latitude of the jobsite in the Edit Jobsite Information panel. Until now these coordinates were automatical...
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Action Alerts
Click on the RW Menu up at the top left and select "Action Alerts". Once your Action Alert list displays you can select "Add New" to start a new Action Alert. Select the type of alert you would l...
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How to add a second operator to an already acknowledged job
It is a common scenario where a job would need to be handed off by an operator to another operator (e.g. at shift end). It can also happen so that the need to hand off the job arises only after the...