Jim Hammel

Within Dispatch, you can view the location of your Trucks, Operators Phone, as well as your Jobsite locations on a singular map. Important: To see an Operators phone on the map, they must be using ...

If you need to enter a list of systems left on the job from RapidERP, you need to open the job:Dispatch > Jobs > Open the relevant jobThen select the Invoice Information tab and you will find a fie...

Currently, all equipments have Geofencing turned off, but it can be easily turned on, by checking the box Geofencing in the Add/Edit Equipment form. Once an equipment is enabled with Geofencingm di...

Ensure that your Customer Job Confirmation text number is set up by Rapid Apps.In Dispatch Right click on job whose date is today or in the future.Choose Customer.Send SMS/ TextRequest Job Confirma...

Make sure the operator is assigned to the job first.Right click on the job/operator you want to send text message for.Select Crew > Send SMS Text > Job Ticket.A new window will pop up with the oper...

From Jobs / DispatchSelect Tools, on the toolbar.Select Manage Text Job Ticket Template.There are different symbols which will perform different functions;The left side, or the Selected Fields is t...

Navigating the Dispatch Calendar From Jobs / Dispatch   The calendar is located towards the top left hand side of the dispatch screen .You are able to navigate both forward and backward utilizin...

From Jobs / DispatchDouble Click the job you want to change or remove an operator/pump fromTo remove the operator(s); In the bottom right Crew box select the red "X" to remove.    You can then use ...

Overview The Dispatch screen offers various filtering options to refine your results. Filters can be applied in three key areas (Job Activity, Operators and Fleet), allowing users to tailor and cus...

Specifics Drag & Drop: Navigate to Jobs - Dispatch Click on the arrow on each side to expand the Operator and Fleet menus left and right respectively   In order to assign Operator/Equipment d...